FREQUENTLY ASKED QUESTIONS

What are custom sneakers? What do you actually do to them? Sneakers come in as plain white shoes, and through a process come out as amazingly hand-crafted wearable pieces of art. A description of the process is better discussed on the [SNEAKER INFO] page.

How can I order a pair? Vist the [ORDER INFO] section for a detailed explanation.

Do you only do shoes for celebrities and athletes? Well..."Yes & No." Sometimes there will be openings available to fill orders - so don't hesitate to get placed on the waiting list, but because of the product and its price, celebrities & athletes do usually make up our target market.

What style & brand of shoes do you work with? T.WayCustoms is not currently under contract with any brands, so he is able to work with any brand of shoe that you can come up with. Really the only requirement is that it's a leather sneaker...and it also helps to be an all-white pair.

Should I provide the brand new shoe to be worked on? Yes please, the client is best to provide the sneaker so that there are no mistakes in sizes or styles, etc.

How long does it take from the time I submit an order to the time I receive the customized shoes? Well my friend, that varies depending on the current amount of orders & the number at which your's is listed. Once your order is being filled, it takes 2-3 weeks for the sneakers to be completed & maybe a few days to be shipped or hand-delivered (depending on your location).

How many dollars & cents does it require of me? That's another of those questions that are difficult to answer since it depends on the design along with other factors involved. We'll provide you with a good estimate once you contact us for your order.

How do I make the payment? A down payment is made before the process begins on-line with a credit/debit card or through a Paypal.com account. Then once the sneakers have been completed, the remainder of the amount is paid using the same method. The old school alternative would be to send a check through the mail - but honestly, that just doesn't happen very much.

How durable are the finished products? They are just as durable as your nicest pair of sneakers. They will not chip, crack, or peel under normal wear (normal wear does not include shooting hoops, heavy clubbing, etc.) Obviously be aware of what you do & how you do when wearing, but if you're a sneakerhead or just enjoy a high quality pair of sneakers then you already know how to treat them.

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